Privacy Policy

At Doso CRM, we are committed to protecting the privacy and security of our users. This explains how we collect, process, store, and safeguard information when you access or use our CRM platform and related services. By using Doso CRM, you acknowledge and accept the practices described in this policy.

To deliver our services effectively, we may collect the following categories of information:

Account Information

• Name, email address, and contact number
• Organization details and billing information
• Usernames, passwords, and authentication credentials

CRM and Business Data

• Customer profiles and contact records
• Lead management, sales activities, and communication history
• Files, notes, reports, and other content uploaded to the platform

System & Usage Data

• Device information and browser details
• IP addresses and login activity
• Usage statistics and performance metrics

We use the information we collect for the following purposes:

Service Delivery

• Operate and support Doso CRM services
• Enhance platform performance and user experience
• Provide customer support and service-related communications
• Monitor system security and prevent fraudulent activity
• Process subscriptions, invoices, and account management functions

 Sharing of Information

• To trusted partners who assist in delivering our services
• To comply with legal obligations, regulations, or lawful requests
• During business restructuring, mergers, acquisitions, or asset transfers

We take reasonable technical and operational measures to safeguard your information and maintain its integrity and confidentiality.

We never sell or rent your personal data to third parties for their own marketing purposes.

• Encrypted data transmission using SSL technology
• Secure cloud-based hosting environments
• Regular security reviews and system maintenance
• Controlled access permissions for authorized personnel
• Routine backup and recovery processes

Information is retained only for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, or meet legal and regulatory requirements. Upon request, eligible data may be removed in accordance with applicable laws.

• Access personal information stored within the platform
• Request updates or corrections to inaccurate records
• Request deletion of personal data where applicable
• Limit or object to certain forms of data processing
• Withdraw previously granted consent

Doso CRM uses cookies and related technologies to improve platform functionality, remember user preferences, and analyze system performance. Users may manage cookie settings through their browser, though some features may not function properly if cookies are disabled.

Our platform may integrate with external tools such as payment gateways, email services, or analytics providers. These services are governed by their own privacy policies, and we recommend reviewing them separately.

Our platform is intended for business users only and not directed toward children under 16 years of age. We do not knowingly collect data from minors.

We reserve the right to modify this Privacy Policy whenever necessary. Any changes will be posted on this page along with the updated revision date. Continued use of the platform after updates indicates acceptance of the revised policy..

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us: